Laura Nedved
Senior Experience Designer UX Researcher & Strategist

Senior Designer/Developer, LXD/UX Researcher & Strategist, blending research, design and systems thinking with storytelling to create meaningful, human-centered experiences.

My Background and Interests

Years ago, I began pursuing a degree in computer science but realized—somewhere in the middle of a Pascal programming class—that my strengths lie in other areas. That recognition led me to a career filled with creativity, storytelling, user experience research, instructional design, and interactive learning experience design and development.

Today, I blend design-thinking and user experience with a perpetual curiosity about how people engage with technology, and how I might improve that experience. And, I still fascinatingly geek out over AR, VR, AI, and emerging technology.

Senior Interactivity Producer (1999-2008)

Over a decade of producing, designing, and testing custom, high-end interactive eLearning experiences gave me an appreciation for rapid prototyping, usability testing, and agile development.

As a consultant, I gained broad industry exposure while leading projects for Fortune 500 companies.

Along the way, I had the privilege of working with some of the field’s most innovative storytellers and interaction designers—which expanded both my creative knowledge and technical expertise.

L&D Consultant (2009 - present)

This phase of my career expanded my expertise in designing, building, and testing interactive experiences across a wide range of platforms and audiences (mobile app, desktop, LMS, CMS). I moved into broader initiatives—solving onboarding and technology challenges, leading change management efforts, and addressing complex needs across corporate, government, and nonprofit sectors.

I led cross-functional, multi-organizational teams and collaborated with groups serving diverse populations, including:

urban and rural communities,
immigrants, and
users with low literacy, and sometimes low tech skills.

These experiences shaped my understanding of human adaptability and the critical role of inclusive, accessible design.

I also contributed to the professional UX and training communities, serving on the Program Committee for UXPA-MN and the Executive Committee for PACT-MN.

I’m currently following my UX/UI passion into the worlds of AI with Figma Make and Lovable design.

Learning Experience Design, UX/UI (2020 - Pres)

This role gave me deeper insight into enterprise systems, allowing me to “look under the hood” of corporate technology and think more strategically across teams and platforms.

I designed and user-tested a mock-member training environment to support the rollout of a new customer care software platform. I also:

championed updates to the LMS interface to improve usability and engagement,
refreshed compliance and product training courses,
fixed technology issues (which reduced LMS data transmission failure rates on eLearning courses from around 30% to less than 2%),
expanded content offerings,
and supported LMS contract reviews.

Additional initiatives included helping to design a new onboarding training program, troubleshooting and documenting LMS and CMS functionality, creating standards for ILT, Hybrid, and eLearning, consulting with Cornerstone LMS on custom solutions, developing a new SharePoint site using formal UX research, qualitative and quantitative feedback, reporting, analysis, and site improvement, and mentoring team members on interactive eLearning design and development.

What Others Are Saying

“Melissa is thrilled with your contributions! She said you have done a fantastic job clarifying ambiguous requirements and building relationships with SMEs. She has been impressed by your consultative skills. She also really appreciates the agile way you work and that you were able to deliver a prototype in only 4 days!!” - Consulting Company Project Feedback

“You were great to work with! You are so creative, helpful, and fun!” — Team Member, UX/UI Boot Camp

What

“I very much appreciate Laura’s assistance with this. This has been a very complicated process, and she put a ton of work in to get this off the ground. We would not have gotten to this point without her!” — HR Ops

“Great job on the rework of this content.”

— R.B. Product Leader

“Laura is a thoughtful and focused strategist. During our work together on the PACT Executive Board of Directors, Laura brought calm intention and clarity to our work. Her career as a consultant drives her to ask great questions and design meaningful strategies. She is a leader in the learning, technology, and business space and I look forward to any opportunity to work with her in the future!” — M.H., Senior Manager, Global Facilitation